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ALPHARETTA
3400 Old Milton Pkwy
Building C, Suite 395
Alpharetta, Georgia 30005

Frequently Asked Questions

Q: What should I bring to my appointment?

A: You should bring your insurance card, photo id, and a list of current medications.

Q: What time should I arrive for my appointment if I am a new patient?

A: For new patient appointments please arrive 30 minutes before your scheduled appointment.

Q: Do you bill the insurance company directly?

A: Yes, we bill your primary insurance, but it is the patient's responsibility to make sure that secondary insurance is set up to crossover automatically.

Q: Do you accept payment over the phone?

A: Yes, we will accept payment on your account over the phone.

Q: When do I pay my co-pay?

A: You will need to pay your co-pay and any deductible or co-insurance at the time of your appointment.

Q: How do I get a copy of my medical records?

A: In order to receive medical records you must sign a release form.  There is a charge for medical records as follows:

  • Pages 1-20 - $.75 per page
  • Pages 21-100 - $.65 per page
  • 101 and above - $.50 per page

There is a $20.00 charge if we have to retrieve your file from storage

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